Shipping Details by Area
Rough guide - subject to change. Prices are calculated by weight via adding items to basket.
Sets will be dispatched within 1 working day or same day if ordered before 1pm. We offer 48hr Royal Mail delivery for free or a 24hr Royal Mail delivery for £2.99. This service is not guaranteed, if you 'NEED' the product before a certain date we recommend you use our Next Day by 1pm Guaranteed service. Please refer to this link for a list of postcodes these delivery times do not apply to and for more information on Royal Mail's terms and conditions. Rimpact does not take any responsibility for late deliveries where we manage to ship within the agreed window. We ship Monday thru Friday, excluding bank Holidays or when we are away at events, this will be notified on the homepage however.
In some cases we may use DPD or UPS to courier your order if your order meets certain
In Europe but Not in the EU
In most cases Rimpact will ship within 1 working day and send your order via Royal Mail International Tracked Services. Delivery times begin to vary in this region due to Customs controls and will usually be with you within 7-14 days. Please be aware of your country's customs import duties. Whilst most orders will fall below threshold, larger bulk orders may incur fees. These will be the responsibility of the recipient to cover.
If you are located in the EU (including Northern Ireland), Rimpact will most likely ship within 1 working day via a Royal Mail tracked service and delivery times vary from 3 days to 14 across Europe. Since the EU removed the VAT free threshold, please be aware you will need to pay VAT to the courier before you can receive your parcel. The amount charged will vary depending on your country's VAT rate (usually 15-22%) and the courier's charges. Rimpact will not pay this fee for you as our product is sold 'DDU' (delivery duties unpaid) and will not accept refund requests for any fees you choose to pay. If you feel the customs charge is incorrect please get in touch before you pay it. Whilst the website says 'Tax' included, Rimpact is not collecting VAT for customers outside of the UK so you will not be paying twice. Our inserts still work out cheaper than the competition whilst being better in performance despite the increase in duties. The closer you are to the UK the faster the delivery but you will almost always receive your parcel within 2-6 days. (no promises!)
USA, Canada, Mexico and Chile
USA: Rimpact will ship within 1 working day via a Royal Mail Tracked service. Delivery times to the USA are usually 7-14 working days and currently delivery times are fairly consistent.
Canada parcels are sent via Royal Mail Tracked services. 7-14 days is the expected delivery window.
Mexico and Chile: Parcels will ship within 1 working day via a Royal Mail Tracked service. Delivery times to the are usually 14-30 working days.
Middle East, Asia, Australia and NZ
Parcels are sent within 1 working day via a Royal Mail Tracked Service. Delivery time is usually 7-14 working days here, Customs can slow things down.
Some destinations in Asia do not allow for a Tracked service (such as the Philippines) so you may not be able to keep tabs on your delivery until it arrives. Delivery time on an untracked service can take up to 6 weeks. Please be aware of your country's customs import duties, these will be the responsibility of the recipient to cover.
Currently we are not able to ship to Africa due to high delivery cost and the unreliable shipping times.
However we still may be able to ship to you on a case by case basis so feel free to send us a message and we can take it from there.